James “Jim” Sporleder has more than 30 years of experience in the security industry and has a unique background in captivity survival. He has worked in the private sector for more than 18 years, helping companies and organizations prepare for and respond to issues such as workplace violence, intimate partner violence, and extreme violence events, such as active shooter and hostage-barricade situations.

He is an active member of ASIS International, The Society for Human Resource Management, and the National Anger Management Association, where he’s credentialed in Behavioral Crisis Intervention and Anger Management.

Jim’s latest work and courses address specific techniques managers and frontline employees can use to de-escalate tense situations where other team members or customers are angry or frustrated with various situations. He's also partnered with Prositions for webinars and microlearning series such as “Getting Real About Workplace Violence" and "Dealing with Difficult People and Situations: Principles of De-escalation."